Mr. Yngwie Enriquez talks about the vivid explanations, process and examples of design thinking. Design thinking define as a process for practical, creative resolution of problems or issues that looks for an improved future result. It is the essential ability to combine empathy, creativity and rationality to meet user needs and drive business success.
The speaker shares about how useful empathy is. Part of design thinking is that you should know what the end user feels, wants, and needs. Most known companies knows how empathy works which is the main reason for their success.
His conclusion is the most rewarding part as his listener. He said that we should find a company that value our skills. There are many obstacles but the most important thing is that we love what we are doing.